"Couldn't Open Patch File"
There are times when an attempt to update is unsuccessful, resulting instead in the error "Couldn't Open Patch File...." Updates are performed in BibleWorks based on a set of existing files called "patch files." There is a patch file for each resource in the program. When one of those files ...
- “No Matching Entry Was Found…” Attempting Lookup Lemma in Lexicon Browser
Problem: When one displays the popup context menu for a word in the Greek New Testament, then selects “Lookup Lemma in Lexicon Browser” the response is “No matching entry was found. Do you want to check other lexicons/dictionaries?” Cause: The Greek New Testament versi ...
- How Do I Handle An Error Encountered When Starting BibleWorks?
Description An attempt to start BibleWorks fails, resulting instead in an error message. Cause For one reason or another, the BibleWorks executable has ceased to function correctly, and the program cannot, as a result, start successfully. Solution The best place to start is to replace the Bibl ...
- I Deleted Some Greek Versions in a Custom Installation. Now BibleWorks 9 Crashes or Displays "BibleWorks Has Stopped Working"
The BibleWorks 9 DVD installer has a bug in which some of the Greek versions that are *required* to be installed are set as optional. In this case, if you attempt to open BibleWorks 9, it will not start and you will receive a message that "BibleWorks 9 has stopped working". To remedy this erro ...
- "Unable to create font bwgrkl point size 12."
This message will occur if BibleWorks is unable to recognize the font file installed under Windows. This condition may arise for a number of reasons, but the result will always be that BibleWorks attempts to access the fonts, for which the information is not fully correct, and the error message ...
- SmartHeap Library SmartHeap license error: SMP version required for hardware with more than one processor package
This problem is caused by an error in the BibleWorks 9 executable on the original ("Rev 1") DVD. To solve this problem, please follow these steps: 1. Click on this zip file and save it to a temporary location (e.g., your desktop): http://www.bibleworks.com/support/et7br/bw900_nosh.zip ...
- Why Won't BibleWorks Install When Using Parallels and Windows?
If you have Parallels and are trying to install from the Finder in your Mac OS you may receive a message that the autorun.exe [or setup.exe] is not a valid Win32 application. Parallels needs to receive a command to use the physical CD/DVD drive on your Mac for the installation of BibleWorks und ...
- "Update process failed..."
An attempt to perform an update in BibleWorks can fail if BibleWorks fails to shut down completely. The error message that displays describes the two conditions under which this may occur. One one hand, a second session of BibleWorks may have been running when the check for updates was initia ...
- Why Doesn't My Module Unlock or Activation Code Work?
Both module unlock codes (pre-BibleWorks 8) and module activation codes (BibleWorks 8 and later) are extended series of letters and numbers provided to unlock additional resources available for BibleWorks. 1. Unlock codes may fail because the book code itself, such as BDAG or HALOT. which is par ...
- How Can I Order If the Internet Store Says "Problem Processing Your Order"?
The most common reason the commercial credit card validity checker in the BibleWorks Internet Store returns a message similar to "Problem Processing Your Order" is that the credit card information entered, including the billing address, doesn't yield a valid result. The best way to proceed is to ...
- What Does "Initialization Error 2349" Mean?
Initialization error 2349 occurs when a user does not have admin privileges and the program was not run once as an administrator after the initial installation. To recover, those with administrator privileges for the user's computer need to a) run the program as admins and update the BibleWorks ...
- BibleWorks Needs to Update Your MacroMedia Flash Player Installation
BibleWorks and other programs make use of Adobe Flash and rely on having a valid Flash installation on the computer. When the cited error occurs, it is necessary to uninstall Flash and reinstall it using an uninstaller that Adobe provides. A simple reinstall will not fix the problem. It is als ...
- Why Can't I Log Onto the User Forums?
The BibleWorks User Forums are available for any that wish to obtain information about the program and to interact with others that also use the program as well. No special sign-on is required to simply access and view the information presented there. One can simply enter the site and browse fre ...
- "An Error Has Occurred While Running Setup..."
Reports have been received that attempts to install BibleWorks fails, and a message is displayed "An error...has occurred while running setup. Please make sure you have finished any previous setup and closed other applications" The code that occurs at the ellipsis in the statement above varies, ...
- "The following word or form cannot be found in the current search version"
This message is usually encountered in BibleWorks 5 or 6 when the Standard User Mode is in use. One has set the "kind of search" field, that which is located above the Command Line itself, to an ALL, ANY or a STRING search. In these searches, one is searching for one or more words, and sometimes ...
- "There is no such reference in the current search version..."
This message is usually encountered when trying to perform a search for one or more words, or a phrase, without entering a search code. In BibleWorks 5 and 6, the Standard User Mode provided the ability to perform word and phrase searches without having to enter a leading code. This was possible ...
- Why is Administrator Mode Needed To Open BibleWorks Trouble-Shooting Options?
When BibleWorks does not function correctly, it is often helpful to open the "BibleWorks Trouble-Shooting Options" menu. Ordinarily, this is done by holding the SHIFT key on the keyboard while double-clicking the BibleWorks icon. Under Windows Vista and Windows 7, the process is a bit differe ...
- "No Valid Registration File Found; Please Run Setup"
There are four potential causes of the error message "No valid registration file found; Please run setup." 1. BibleWorks was installed on the root of a hard drive. That is, not in a folder. For example, if the installation destination was changed to another folder or drive, such as the D drive, ...
- "File Not Found" Encountered When Unlocking A Module
Title: "File not found" error message when unlocking module. Description of the problem: This error may occur when attempting to unlock a BibleWorks module. Though one is using a correct code, the following message appears: "File not found: c:\program files\bibleworks 6\databases\modulename.c ...
- "Unable to load the version file avd.dbu..."
Later BibleWorks 7 executables and all BibleWorks 8 have included support for the Van Dyke Arabic Bible. When this error occurs, it is a result of having downloaded the executable file and one or more of the Van Dyke Arabic Bible file sets. For these to work, as the error message states, right- ...
