Return to bibleworks.com
"BibleWorks Has Been Flagged by an Antivirus Program"
Author: R G Reference Number: AA-03022 Views: 2022 Created: 2016-05-26 19:49 Last Updated: 2017-03-02 11:02 100 Rating/ 2 Voters

Commercial antivirus programs can issue updates that, without warning, flag BibleWorks components as malware.  When BibleWorks becomes aware of this problem, we submit a "false positive" report to the malware detection vendor in question, and that vendor subsequently issues an update to its detection software permitting BibleWorks to run unhindered again.

In the meantime, there are two alternative steps that BibleWorks customers can take:

1.  Consult the vendor's web site for instructions on how to specify that its detection software bypass the BibleWorks component in question.  For example, here are bypass instructions that can be used with Windows Defender.  For information on how to handle "quarantined malware", view this article.  (Scroll down in the article to view the section that addresses this matter.)

2.  Install detection software from a different vendor and disable the original vendor's software.

In both cases, BibleWorks may need to be reinstalled if the original detection has removed or irretrievably quarantined the BibleWorks component.

Please be assured that BibleWorks has been extensively checked to ensure it contains no malware, and, especially if the BibleWorks product in question has been released and fielded for some time, the chances it contains malware are essentially nil.

Last updated: RG-ELM/May 26, 2016