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1 How Can I Find Out the Status of an Order?

The secure BibleWorks Internet Store, under Your Account and Track Orders, will indicate the date an order submitted through the BibleWorks Internet Store was shipped, providing (on domestic and expedited international orders only) a tracking number if a…

2 How Can I Learn About or Register For a BibleWorks Workshop in My Area?

The workshop schedule posted on the training page of our website is updated as workshops are scheduled: http://www.bibleworks.com/training To register for a workshop just click the name of the host institution for the location for which you wish to register.…

3 How Can I Receive BibleWorks E-Mail Updates?

BibleWorks sends about three e-mail updates annually to those subscribing to receive them. These updates contain news of new BibleWorks content, announcements of special sales and discounts, etc. One may opt out from further updates at any time after subscribing…

4 How Can I Replace Damaged BibleWorks Distribution Media (CDs, DVDs, or USB Flash Drives)?

Occasionally BibleWorks distribution media (CDs, DVDs, or USB flash drives) may arrive damaged. If there is visible damage, please contact BibleWorks Customer Support for replacements. If data corruption (a bad or defective distribution medium) is suspected,…

5 What Might Be Preventing Me from Logging On to the User Forums?

The BibleWorks User Forums are available for any that wish to obtain information about the program and to interact with others that also use the program as well. No special sign-on is required to simply access and view the information presented there. One…

6 What Technical Support Does BibleWorks Provide?

Technical Customer Support for registered BibleWorks customers is available upon request. BibleWorks Customer Support is available for BibleWorks versions 5 and later if installed according to the instructions BibleWorks has provided. Support for BibleWorks…

7 Why Does BibleWorks Provide Customer Support In the Ways It Does?

Rather than following the software industry trend toward either paid customer support or no custom support whatsoever, BibleWorks still provides free Customer Support to all registered customers. BibleWorks has found customers are served most quickly and…