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1 "BibleWorks Has Been Flagged by an Antivirus Program"

Commercial antivirus programs can issue updates that, without warning, flag BibleWorks components as malware. When BibleWorks becomes aware of this problem, we submit a "false positive" report to the malware detection vendor in question, and that vendor subsequently…

2 "Disk is not formatted, do you want to format it now" during BibleWorks 10 installation from flash drive in Windows XP or Vista

If you are attempting to install BibleWorks 10 with the USB flash drive and experience an error indicating that the disk is not formatted, this error may be experienced when installing BibleWorks 10 to a computer with the Windows XP operating system or Windows…

3 "Internet_StartInternetLog: Couldn't open log file. Please contact technical support."

The most likely reason for the receipt of this error message is that the user has lost "write" permissions to the BibleWorks folder (x:\Program Files\BibleWorks, where x (usually c) is the "My Computer" drive letter). If possible, however, first attempt to…

4 "No Matching Entry Was Found" Attempting Lookup Lemma in Lexicon Browser

Problem: When one displays the popup context menu for a word in the Greek New Testament, then selects “Lookup Lemma in Lexicon Browser” the response is “No matching entry was found. Do you want to check other lexicons/dictionaries?” Cause: The Greek…

5 "The File is Too Large for Destination File System"

This error has been reported when one is copying a file from one drive, that being the DVD drive, to a portable hard drive as part of a process intended to make the BibleWorks installation files available to a computer that does not have a built-in DVD drive.…

6 (Windows 7/Parallels) "y:autorun.exe is not a valid Win32 application."

This is a Windows 7/Parallels compatibility issue. Parallels is mounting your BibleWorks DVD as a shared network drive instead of as a local DVD. To mount your BibleWorks DVD as a local DVD, please follow these steps: 1. Open the Windows file Explorer in…

7 (Windows 8/Parallels) “This app can’t run on your PC. To find a version for your PC, check with the software publisher.”

This is a Windows 8/Parallels compatibility issue. Parallels is mounting your BibleWorks DVD as a shared network drive instead of as a local DVD. To mount your BibleWorks DVD as a local DVD, please follow these steps: 1. Open the Windows file Explorer in…

8 An Error Has Occurred While Running Setup...

Reports have been received that attempts to install BibleWorks fails, and a message is displayed An error...has occurred while running setup. Please make sure you have finished any previous setup and closed other applications The code that occurs at the ellipsis…

9 BibleWorks 10 Crashes on Start Up or Displays "BibleWorks Has Stopped Working" in Windows

This message most often follows a BibleWorks crash with an error of the form "BibleWorks has stopped working. Windows will check for a solution." The cause is most frequently corruption of the BibleWorks main program, bw1000.exe. To remedy this error, please…

10 BibleWorks 9 Crashes or Displays "BibleWorks Has Stopped Working"

This technique is helpful if BibleWorks crashes and you get a message like, "BibleWorks has stopped working. Windows will check for a solution". For BibleWorks 9 DVDs Rev. 1 or 2 the installer has a bug in which some of the Greek versions that are *required*…

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